Managing Sickness Absences in SME Organisations

Issues and Impacts

Managing Sickness Absences in SME Organisations

Managing Sickness Absences in SME Organisations

Date – Summer 2017

Client – Department for Work and Pensions (DWP)

Industry – Government

Problem – Approximately 130 million working days are lost each year due to sickness absences in the UK. The estimated cost to businesses is £9 billion in sick pay and associated expenses. Addressing sickness absence therefore not only benefits the individual but is also important for the overall productivity of the economy. In order to best facilitate timely returns to work, it is imperative to address the causes of absence and to help line managers support their sick employees.

The Behaviouralist was tasked with producing innovative and creative solutions to help SMEs to manage the first four weeks of sickness absence within their workforce, in a way that best facilitates a return to work for their employees. 

Solution – After conducting extensive market research, interviews and surveys, The Behaviouralist provided a proposal for a smart solution – HARI (Human Absence Reporting Interface) – integrating AI technology with behavioural science principles to address absence management in SMEs. The Behaviouralist provided bespoke recommendations for SMEs to prevent, manage and analyse sickness absence.

The Results